FIFO Traveller Policies, Terms And Conditions
Returns & Refund Policy
We want you to be happy with your purchase.
- Returns are accepted within 30 days of receiving your order.
- Items must be unworn, unwashed, and in original condition.
- Customers are responsible for return postage costs unless the item is faulty or incorrect.
- If your item arrives damaged, faulty, or you receive the wrong item, please contact us within 7 days of receiving your order.
- For returns or exchanges, please contact us at matthew@fifotraveller.com.
Please note:
- We do not offer refunds for change of mind on worn or washed garments.
- Sale or clearance items may not be eligible for return.
Privacy Policy
FIFO Traveller respects your privacy.
When you place an order, we collect information such as your name, address, email address and phone number to process and deliver your order.
Your information will only be used to:
- Process and ship your orders.
- Communicate with you regarding your purchase.
- Improve our products and services.
We do not sell or share your personal information with third parties except where necessary to process payments or deliver orders.
Payment information is processed securely through our payment providers and is not stored by FIFO Traveller.
If you have any questions regarding your privacy, please contact:
Terms & Conditions
By using this website and placing an order, you agree to the following:
- All prices are listed in Australian Dollars (AUD).
- We reserve the right to update prices, products and website content at any time.
- Orders are subject to product availability.
- Shipping times are estimates only and may vary depending on location and carrier delays.
- FIFO Traveller is not responsible for delays caused by postal or courier services.
- Customers are responsible for ensuring their delivery address details are correct at checkout.
- We reserve the right to refuse or cancel orders where necessary.
If you have any questions, please contact: